Wholesale policies

Ordering from our wholesale catalog

  • Approved wholesale customers can browse the wholesale catalog at www.basketsofafrica.com/wp/wholesale-catalog 
  • Ordering from our wholesale catalog gives you the lowest prices.
  • You will receive an assorted selection from what we have on hand. (To select exact colors, patterns and sizes, please order from our retail catalog, where you’ll get a discounted price.)
  • The wholesale catalog includes baskets and gifts not available in the retail catalog.
  • Bolga baskets will require shaping; instructions are included.
  • In order to guarantee you the lowest shipping costs, we will not process your payment immediately when you place an order.  Instead, we will carefully pack your items, and then calculate the most economical UPS Ground or US Postal shipping rates.  We will add the shipping cost to your order before processing payment.  We do not add labor or materials charges.
  • When you place your order, we will pre-authorize a shipping fee of 20% of your cart total. Your actual shipping fee will almost always be less than this.  Pre-authorization allows us to process your payment when your order is ready to ship.
  • We suggest a $250 minimum order for shipping efficiency, which usually results in a shipping rate of about 15% domestically. The more you order, the more cost effective your shipping charges will be. You can also reduce shipping costs by including small items (Zulu wire baskets, jewelry, etc.) that will fit in around larger, bulkier items in the box and will essentially ship for free. This reduces your shipping cost to product value percentage. 
  • Nearly all of our shipments are charged by the carriers in dimensional weight, not actual weight. Around 2015, all carriers changed to system of charging by dimension or weight, whichever calculation results in a higher price for them. This is why efficient packaging of smaller items around larger ones can result in vastly decreased shipping costs when expressed as a percentage of the total order value. Please contact us for more information.
  • Your order will be shipped within 2 days, Tuesday – Friday. Due to our volume, we do not ship wholesale orders on Mondays. 
  • For shipping outside the United States, please contact us directly to place your order.
  • Secure online payment via credit card and PayPal. Please contact us to arrange payment by money order, check, or wire transfer. We do not ship COD. We do not offer net terms.
  • If you prefer, you can order from our wholesale catalog via email, phone or fax.  Please contact us; we’ll be glad to help!

Wholesale prices in our retail catalog

  • You can browse our retail catalog at https://basketsofafrica.com.
  • Ordering from the retail catalog offers you the most control and the greatest selection. You will receive the exact baskets and crafts that you choose, as each item is individually photographed and measured. What you see is what you get.
  • Approved wholesale customers receive a discount on all items in the retail catalog.
  • The retail catalog includes baskets and gifts not available in the wholesale catalog.
  • Bolga baskets will require shaping; instructions are included.
  • Your order will be shipped within 2 business days of being placed.
  • You receive FREE shipping in the contiguous 48 US States on all orders from our retail website. 
  • Secure online payment via credit card or PayPal. No minimum order.

Guarantee

We guarantee satisfaction with your orders. If you are not 100% satisfied with all items in your order, simply return any items in original condition within 7 days for a credit, exchange, or refund. However, we cannot accept returns that are not arranged within 7 days of receipt of your order. Please check your order closely when you receive it.

Shipping

Wholesale orders are shipped Tuesday through Friday. Due to our volume, we normally can’t ship wholesale orders on Mondays. We need 2 business days to ship your order. UPS Ground takes 2-6 business days depending on how close your address is to our location in Albuquerque, New Mexico. 

Sales territories

We do our very best not to accept new accounts in your town or zip code without first checking with you to see if that account would infringe on your existing customer base.

Price changes

We try not to raise prices unless absolutely necessary. There are many factors beyond our control, such as foreign currency exchange rates, shipping costs, inflation in Africa, fuel surcharges, and many other unpredictable circumstances that may force a price increase. We are committed to raising prices as little as possible and only as needed. Price changes can occur without notice. Please check our website for current pricing.

Style changes

All basket styles, shapes, and sizes are subject to availability. Styles available for wholesale can change at any time without notice. Some styles are not available to wholesale buyers, except by ordering from the retail catalog at the listed, discounted prices.

Wholesale resources

We provide free downloadable PDF files for hang tags, store or table displays, and customer handouts with detailed information about the baskets and the basket weavers. If you need something else, please let us know, sometimes we can find additional resources in our archives.

Download wholesale resources

Become a qualified wholesale customer

Just complete a simple online application form. If you’re a good match for us, we’ll set up a Wholesale Customer account for you to unlock our wholesale prices.

Then you can browse the website — including a special section for wholesale-only products — and place your wholesale order online.

Questions?

Return to Wholesale main page